Pricing
& FAQ’s

Physician Acupuncture

  • Dr. O’Neill offers a complimentary 15 minute phone call to see if her services are a good fit. To request a call, you may leave a voice or text message or use the “Let’s Connect” form at the bottom of all web pages.

  • New Patient $180
    Comprehensive intake & treatment
    90 to 100 mins

    Follow-up $120
    Focused intake & treatment
    60 to 70 mins

    *See FAQ for insurance coverage

  • That depends on your insurance. ElementalMed does not accept insurance. However, upon request, a superbill will be provided for reimbursement from insurance, flex savings account or health savings account.

    Please note, this practice does not meet criteria for Medicare or Medicare-supplement reimbursement. It is recommended to contact other insurance carriers for acupuncture coverage and reimbursement criteria.

  • Payment is due at the time of service. Payment may be made by cash, check or credit card. Card transactions will incur a 3.5% convenience fee.

  • Treatments include one to three sets of needle insertion and may be augmented with infrared heat, myofascial release, trigger point needling and cupping. The number of needles used is variable and is guided by palpatory diagnosis, but in general Japanese acupuncture favors fewer needles. Each needle set is left in for 10 to 20 minutes.

  • Please arrive to your appointment in loose clothing, hydrated and without plans for vigorous mental or physical activity after the treatment.

  • There is no set number of treatments for specific conditions. New injury or illness, if treated early, may need only a few treatments to resolve. Chronic conditions often take four to eight treatments to stabilize. And like many other therapeutic interventions, maintenance treatments — but at longer intervals— are often needed to continue the benefits.

    Generally, weekly treatments are recommended for the first four to six weeks, with any subsequent visits spaced out at greater intervals. However, visit frequency can be adjusted as needed to accommodate time and budget constraints. Implementing positive lifestyle changes will allow the body to “hold” the treatments for longer.

  • Everyone responds to acupuncture differently. Some may experience total or partial relief of their pain or symptoms after the first few treatments, while others notice a steady gradual improvement. In some cases relief may not be felt until several days after the treatment. Some people may notice that their pain or other symptoms intensify before getting better. Regardless of the main symptom being treated, most patients notice improvements in sleep, stress and energy within the first one to two visits.

  • No, but it usually does. If you do not feel any benefit after 4-6 treatments, then acupuncture may not work for you.

  • If you need to cancel, please notify us at least 24 hours before the appointment so that someone else may benefit from the treatment time. Appointments cancelled with less than 24 hours notice will incur a fee equal to the 50% of the visit cost. (Exceptions are made for emergencies).

    If you arrive less than 20 minutes late, treatment can be provided but may be shortened to keep the clinic on schedule. If you arrive more than 20 minutes late, this is considered a missed appointment.

Integrative &
Functional Medicine

  • Dr. O’Neill offers a complimentary 15 minute phone call to see if her services are a good fit. To request a call, you may leave a voice or text message or use the “Let’s Connect” form at the bottom of all web pages.

  • No. While her years of primary care work inform care plans, Dr. O’Neill is a functional and integrative medicine consultant. Patients should have a primary care provider for routine care and screenings.

  • Visits are billed by time

    15 min visit $85

    30 min visit $170

    45 min visit $255

    60 min visit $340

    ElementalMed keeps overhead low to make personalized care accessible. We offer visits at about 60% of insurance-based doctors' fees for the time dedicated your care. And of course, you can still submit your claim for out-of-network coverage.

    See below FAQ for insurance and payment plan options

  • That depends on your insurance. ElementalMed does not accept insurance directly. Dr. O’Neill is considered an out-of-network general practice doctor and does not participate in Medicare or Medicare supplement plans.

    Upon request a superbill with appropriate standard medical CPT and ICD-10 billing codes (ex: diabetes, hypertension, depression, etc.) will be provided for reimbursement from non-medicare insurance, flex savings account or health savings account. It is recommended to contact your insurance carrier for out-of-network coverage criteria.

  • 1) Pay as You Go
    Payment is due in full at the time of service by cash, check or credit card (a 3% convenience fee is added to card purchases).

    2) Payment Plan
    A monthly rate of $88 is charged to your credit card (the convenience fee is waived). This covers one 60 minute (or two 30 minute) visits and three 45 minute (or four 30 minute) visits over one year. Unused time does not transfer to the next year.

    Cancellations before the end of the 12 months result in a retroactive billing at the usual visit charge in addition to a small admin fee.

  • At your first visit we will review any recent medical records, discuss you health history and concerns, and devise a treatment plan.

    Plan on 60 to 75 mins for your first visit. If it takes less time, the visit will be prorated.

    For children and teens initial visits may run 30 to 45 minutes.

    At least three days prior to the visit, please submit the ElementalMed forms as well as any relevant health records/labs from the past year you’d like to discuss.

  • This depends on your health status, what supports you need, how you want to engage and how you respond interventions. Wellness plans can incorporate a full functional medicine “deep dive” with specialty labs or may start with the fundamentals of effective lifestyle, nutrition and supplement recommendations based on a functional symptom questionnaire and review of labs done via your primary care provider.

    Or you may be savvy on your health issues, well-read on integrative medicine, and simply desire an occasional 15 to 30 minute consultation for a professional opinion to guide your plan. For example, “Which is the best type and formulation of magnesium for me?”, “How can I best support detox?” or “How can I optimize my health for disease prevention?”.

  • Yes. Visits by video and phone are available. This is an option for local and non-local North Carolina residents. Cost is the same as in-person visits.

  • This depends on your insurance and the labs ordered. You will receive a lab order with associated ICD-10 billing codes to submit to your insurance.

    ElementalMed partners with Rupa Health for reduced pricing of conventional and specialty labs. You pay Rupa Health directly. You may use HSA, FSA, credit/debit card. You may also opt for a 3-month interest free payment plan.

  • ElementalMed has partnered with Rupa Health. Rupa Health will send you options for local office-based and mobile lab services that come to your home. In-home test kits are sent directly to you.

  • ElementalMed has partnered with FullScript Dispensary to offer professional grade supplements at reduced cost from trusted nutraceutical brands delivered directly to your home.

    Supplements are sourced from the manufacturer (eliminating the risk of counterfeit products) and stored and shipped under quality control conditions.

    Fullscript independently tests the products they distribute for quality assurances and to validate safety and efficacy label claims.

  • If you need to cancel, please notify us at least 48 hours before the appointment so that someone else may benefit from the treatment time.

    Appointments cancelled with less than 48 hours may incur a $75 fee. (Exceptions are made for emergencies.)

Osteopathic Manipulative Treatment

  • Dr. O’Neill offers a complimentary 15 minute phone call to see if her services are a good fit. To request a call, you may leave a voice or text message or use the “Let’s Connect” form at the bottom of all web pages.

  • $200 for a 60 minute hands-on session.

    For children and teens, the session may only last 30 minutes and is billed at $120. Dr. O’Neill treats the body until the major restrictions are released. Young people tend to realign more quickly.

    If an adult patient realigns quickly, the visit is pro-rated.

    ElementalMed keeps overhead low to make individualized hands-on care accessible. We offer visits at about 60% of insurance-based doctors' fees. And of course, you can still submit your claim for out-of-network coverage.

    OMT is a recognized doctor-provided medical procedure covered by most insurance plans.

  • That depends on your insurance. ElementalMed does not accept insurance directly. Dr. O’Neill is considered an out-of-network general practice doctor and does not participate in Medicare or Medicare supplement plans.

    OMT is a recognized doctor-provided medical procedure that is covered by most insurance plans.

    Upon request a superbill with appropriate standard medical CPT and ICD-10 billing codes will be provided for reimbursement from non-medicare insurance, flex savings account or health savings account. It is recommended to contact your insurance carrier for out-of-network coverage criteria.

  • Payment is due at the time of service. Payment may be made by cash, check or credit card. Card transactions will incur a 3.5% convenience fee.

  • This is a 60 min hands-on therapy session. OMT techniques include stretching, gentle pressure and light resistance techniques applied to muscles and joints. Dr. O’Neill uses primarily myofascial and osteopathic cranial sacral techniques.

    Occasionally, two to four acupuncture needles are inserted to facilitate the healing response. However, you can opt for a needle-free treatment.

    For children and teens, the session may only last 30 minutes. Dr. O’Neill treats the body until the major restrictions are released. Young people tend to realign more quickly.

  • Please wear comfortable, non-restrictive clothing. Loose or fitted gym-type clothing is ideal. You will remain clothed for the treatment.

  • Weekly treatments for two to four sessions are recommended to stabilize the body and normalize structural patterns. Follow-up is then as needed. Results often last weeks to months.

    The goal in OMT is create a new functional pattern so there is not continual reliance on a treating provider. Home exercises and stretches are often recommended to help keep the treatment benefit.

  • Most people feel calm, relaxed and with freer body movement on the first treatment. Mild soreness lasting 3-7 days after treatment is possible and is usually considered a normal part of the healing and rebalancing process.

    Potential benefits of OMT that are often realized after one to two sessions include: reduction of pain or discomfort, greater flexibility and strength, restoration of symmetry, improvement in numbness or tingling, reduction of swelling, enhancement of the body's natural healing mechanism, and improvement in function of the body's organ systems.

  • No, but it usually does. If you do not feel any benefit after 2-3 treatments, then OMT may not be the best strategy for you.

  • If you need to cancel, please notify us at least 24 hours before the appointment so that someone else may benefit from the treatment time. Appointments cancelled with less than 24 hours notice will incur a fee equal to the 50% of the visit cost. (Exceptions are made for emergencies).

    If you arrive less than 20 minutes late, treatment can be provided but may be shortened to keep the clinic on schedule. If you arrive more than 20 minutes late, this is considered a missed appointment.